Terms & Conditions

Company Information:

Trading Name: Rennow Projects (PTY) LTD
Registration Number: 2016/115363/07
Tax Reference Number: 4740275500
Email: sales@rennowpro.co.za
Landline: 011 057 6004
Cell/WhatsApp: 061 582 5075
Address: 6 Venda Street, Sebenza, Edenvale, 1609, South Africa

DEFINITIONS

– “Company” refers to Rennow Projects (PTY) LTD.
– “Customer” refers to any distributor, building company, or end-user purchasing products from the Company.
– “Goods” refers to shower units, accessories, parts, and related products supplied by the Company.

ORDERS & ACCEPTANCE

Orders placed become binding only once confirmed in writing by the Company. All prices exclude transportation unless otherwise agreed in writing.

VAT, OWNERSHIP & PRICING

All Goods are subject to South African VAT at the prevailing rate. Title of Goods remains with the Company until paid in full.

DELIVERY & TRANSPORT

Delivery costs are excluded unless explicitly negotiated. Customers may collect or arrange/pay for transport.

WARRANTY & LIMITATIONS

– 3-year warranty on manufacturing defects for profiles and attachments (handles, wheels, railings). Installation excluded.
– All glass is tempered and SABS certified.
– No liability for injuries, damages, or glass breakage caused by negligence, improper handling, or incorrect installation.
– Installation services are offered through certified installers at additional cost.
– No liability if someone cuts themselves on the glass.

LIABILITY DISCLAIMER

The Company is not liable for:
– Injuries or damage caused by faulty or negligent installation.
– Any harm from glass breakage due to misuse or neglect.

RETURNS & REPLACEMENTS

Returns must be requested within 7 days of delivery, in writing. Products must be unused and in original packaging.

GOVERNING LAW

These Terms are governed by South African law, under the jurisdiction of Gauteng Province courts.